Reference

mdg188 Privacy Policy: Your Account Data

Our Privacy Policy explains what data we collect when you open an account, verify your phone and use wallet options such as DANA or QRIS.

Account recordsWallet activityDevice controlsYour privacy choices
mdg188 mdg188 Privacy Policy: Your Account Data
PRIVACY HELP PATH

Get Help With A Privacy Request

A clear support path helps when you want to ask about the Privacy Policy, correct account data or understand a wallet record. Start from your signed-in account help route and include the email or phone tied to your account. If a payment receipt or status is involved, attach its reference rather than sending your wallet password.

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Policy questions

Ask us which part of the Privacy Policy applies to your account record, phone verification, device log or payment reference. We will use the account details you provide to locate the relevant record.

Data corrections

If your name, phone number or account contact is inaccurate, request a correction through the account support path. We may ask for a verification step before changing details connected to access.

Wallet records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the receipt reference and date. We use those details to check status without requesting your wallet password.

OUR DATA CONTROLS

What We Do With Your Personal Data

We keep the Privacy Policy practical by linking each data type to a clear account task. Your phone verification supports account access, device signals help us assess unusual login patterns, and payment…

Account data

We use your contact details, phone verification result and login record to create and protect your account. We do not ask for a wallet password as part of the account data held for payment matching.

Device signals

Browser type, device identifiers and login times can be recorded when you access the lobby. These signals help us spot an unusual sign-in and may affect a security check before account access.

Cookies

Cookies and similar browser storage can keep a session active, remember language or measure page use. You can manage browser storage through your device settings, though some account steps may then need repeating.

Account security

We use phone verification, sign-in records and access checks to reduce unauthorised account use. Never send your password or wallet PIN through support; use the signed-in account path when requesting help.

Retention

We retain account, security and payment-reference records for as long as needed for the stated service purpose, dispute handling or legal duties. When a record is no longer needed, our process removes or anonymises it.

Your requests

You can ask who handles your data, request access to eligible records or seek a correction through account support. Include your registered contact and the specific record so we can verify and respond accurately.

Privacy Policy Questions From Indonesia

These Privacy Policy answers cover the account steps people ask about before opening access, including phone verification, device records and local wallet references. If your question concerns a particular account record, use the support route with your registered contact and the relevant payment reference.

It covers account details, phone verification, login and device records, cookies, payment references and support requests created when you use mdg188 where local law permits. It also explains retention and data requests.

Phone verification helps connect an account to its registered contact and supports access checks. We record the verification result and related account event, not your private wallet password or PIN.

Yes. We may store a DANA or QRIS reference, amount status and reconciliation result to match an account action. We do not need your wallet login credentials to check that record.

We may record browser type, device identifiers, login time and basic access signals. The Privacy Policy explains that these details support session operation, security checks and investigation of unusual account access.

You can request access to eligible records or ask for a correction through the signed-in account support path. Provide your registered phone or email and identify the record you want us to check.

We keep records for the period needed for account operation, security checks, dispute handling or legal duties. The retention period can differ by record type, and no longer-needed data is removed or anonymised.

Use the account support route and state that your request concerns the Privacy Policy. Include your registered contact, request type and any DANA, OVO, GoPay, QRIS or bank reference involved.